Aleah Robbins

Account Manager | Operations Leader | Client Relationship Specialist

Professional Summary

Strategic leader with 15+ years of experience in cross-functional coordination, contract management, and operational excellence. Proven track record in managing high-velocity production timelines and complex client relationships. Expert at bridging the gap between technical teams, operational units, and stakeholders to drive profitability and service quality. Known for quickly mastering new software systems and legacy platforms.

Professional Experience

Ravishing Radish Catering

Oct 2021 – Dec 2023
Culinary Liaison | Seattle, WA
  • Orchestrated cross-functional coordination between Sales, Planning, Operations, and Culinary teams for a 30-year market-leading organization.
  • Managed the end-to-end lifecycle and logistical reconciliation for 340+ unique contracts valued between $5k and $85k.
  • Served as a key member of the Company Leadership team, contributing to quarterly vision sessions and annual goal-setting.
  • Headed the Onsite Culinary Department, developing SOPs that improved client experience and ensured contract delivery.
  • Directed and mentored 16 direct reports; completed SwiftHR New Manager Training for high-impact feedback and interviewing.

Miere Catering

July 2024 – March 2025
Catering Chef (Independent Events) | WA & OR
  • Managed end-to-end client experiences for remote and custom events, overseeing logistics, execution, and service delivery.
  • Built trust with clients through personalized service and high adaptability in dynamic environments.

Ravishing Radish Catering

Sept 2009 – Oct 2021
Kitchen Manager | Seattle, WA
  • Directed execution of complex events (25–400+ guests), balancing precise timelines with evolving client expectations.
  • Established a strong client-facing presence onsite, adapting to real-time needs and ensuring consistent satisfaction.
  • Trained and led diverse service teams, reinforcing service standards, safety compliance, and operational excellence.

Altura Capital

May 2008 – May 2014
Manager Service Liaison / Research Assistant | Remote
  • Managed relationships with money managers, hedge funds, and investment firms to maintain the Altura Capital Emerging Manager Database.
  • Acted as a technical and informational liaison between manager members and internal tech/investment teams.
  • Supported Senior Research Advisors in due diligence calls, manager reviews, and in-team reporting for investment decision-making.
  • Conducted manager interviews, notated call minutes, and formatted reports for internal and external publication.

Bet Alef Meditative Synagogue

Feb 2008 – Dec 2008
Administrative Coordinator | Seattle, WA
  • Orchestrated office functions including event planning, design of publicity materials, and merchandise fulfillment.
  • Managed bookkeeping duties and member databases using QuickBooks and Excel, handling dues and donations.

Additional Experience

Onviant Oregon Convention Center SeaWolf Adventures Stevens Pass Mountain Resort UW Bay Laurel Catering

Professional references available upon request.